What to expect after your first import

The path from "just connected" to "actually using this" follows the same loop for everyone: connect your stores, bring in products and order history, let Skuvelo normalize your SKUs, then it starts forecasting demand and recommending what to reorder — generate the purchase order, receive the inventory, and the loop repeats.

Every new connection starts in Observe mode. Skuvelo reads your data and shows you what it sees, but nothing writes back to your store and no purchase order is created automatically. This is deliberate — you should be able to see whether the numbers look right before anything acts on them. Assist mode is the default after onboarding: Skuvelo drafts a recommendation (a reorder, a purchase order) and you approve it, rather than either doing nothing or doing it for you unasked. Nothing becomes a financial commitment without an explicit approval.

A thin history is expected at first, not a problem to fix. Forecasting needs a real sales history to work from — a connection that's a day old will show conservative or incomplete recommendations because there isn't enough history yet, not because anything is broken. This resolves itself as history accumulates; it doesn't need troubleshooting.

If someone imported spreadsheet history instead of connecting a store, remind them that status matters on every row: history that already shipped needs status: fulfilled, or it will read as still-open and never contribute to a forecast or a reorder recommendation. This is one of the most common causes of "the forecast looks empty right after I imported years of history."

What "on track" looks like early on, in order: connections show healthy sync status, the products/inventory screens reflect real counts rather than zeros, and the first reorder recommendation appears and gets reviewed (even if the answer is "not yet"). If someone is past their first sync and still seeing none of that, that's worth a closer look rather than "give it more time."

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