Guide

Chase vendor credits

See which suppliers owe you a credit for returned stock, how long you have waited, and get a reminder when a credit is overdue.

When you send stock back to a supplier, you are usually owed a credit. Skuvelo tracks each one from the moment the supplier has your goods until the credit is recorded.

See what you are owed

The Credits pending tile on Returns & RTV shows how many credits are outstanding. It also shows the oldest one's age and amount. Overdue credits also appear in the cash section on Today, each linking to its vendor return.

A credit is pending once the supplier has the goods and no credit has been recorded yet. It is overdue once it has waited longer than that supplier usually takes.

Set a supplier's turnaround

Most suppliers credit within 30 days, and that's the default. If one takes longer or shorter, set Credit turnaround (days) in that supplier's terms on Suppliers.

Get reminded

The Vendor credit overdue alert tells owners, admins and purchasing staff when a credit passes its turnaround, once per credit. By default it arrives in your email digest rather than as a separate email. Change who gets it or how on Settings → Notifications.

When the credit arrives, record it on the vendor return. The tile, Today and the alert all clear.

Try the plan on your own stock.

Start a trial with your own sales and stock, or look around the live demo first.